Roy The Plumber

This contractor's review set is small, spans many years, and contains deeply contradictory signals. The most recent substantive review (2023) is a severe 1-star account describing a botched tankless water heater installation causing thousands of dollars in damages, with multiple other plumbers calling it the worst work they had ever seen — this heavily drags down both project completion and expe... Read more

This contractor's review set is small, spans many years, and contains deeply contradictory signals. The most recent substantive review (2023) is a severe 1-star account describing a botched tankless water heater installation causing thousands of dollars in damages, with multiple other plumbers calling it the worst work they had ever seen — this heavily drags down both project completion and experience scores. Professionalism and pricing scores are mixed: several older reviews praise punctuality, honest pricing, and transparency, but a 2021 review raises serious concerns about an undisclosed $165 visit fee with no repairs performed, suggesting opportunistic behavior during a crisis. The positive reviews are largely older (2015–2019) and the most recent data paints a troubling picture of workmanship quality. Overall, the score reflects a contractor with a deteriorating or inconsistent track record. Read less