PDQ Plumbing

PDQ Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by multiple credible negative reviews describing rude staff, broken promises, no-shows, and poor communication — including a detailed 2021 review of weeks of non-communication and a 2017 review of a mishandled goodwill gesture. Pricing is the weakest dimension, with seve... Read more

PDQ Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by multiple credible negative reviews describing rude staff, broken promises, no-shows, and poor communication — including a detailed 2021 review of weeks of non-communication and a 2017 review of a mishandled goodwill gesture. Pricing is the weakest dimension, with several independent reviewers across multiple years describing excessive markups (500–1000% on parts), hidden charges beyond quoted prices, and a $240 charge for a $10 part — these are specific, credible, and recurring complaints that cannot be dismissed. Project completion is similarly compromised by reviews describing abandoned work, unfinished jobs, failed permit clearance, and a contractor who stopped showing up mid-job. Experience scores are modestly positive due to several detailed reviews praising skilled technicians like Tim, Winston, and Danny, but are offset by a serious misdiagnosis review where PDQ recommended a $5,000 unnecessary repair that another plumber resolved for $175. The more recent reviews (2024–2025) skew heavily positive but show strong fake review indicators, which limits their weight. Read less