Trenchless Replacement Specialist

This contractor demonstrates solid technical expertise and generally professional conduct, with multiple reviews praising workmanship quality and staff demeanor. However, pricing concerns are a significant weakness, with explicit complaints about high hourly rates ($180/hr), lack of transparency on major procedures ($25,000 work initiated without clear authorization), and poor communication during... Read more

This contractor demonstrates solid technical expertise and generally professional conduct, with multiple reviews praising workmanship quality and staff demeanor. However, pricing concerns are a significant weakness, with explicit complaints about high hourly rates ($180/hr), lack of transparency on major procedures ($25,000 work initiated without clear authorization), and poor communication during billing. Project completion is reliable but marred by slow turnaround times (6-8 weeks reported). The score is held back by pricing and communication issues that appear consistently across reviews, despite strong technical capabilities. Read less