The Darville Company

The majority of the reviews highlight an overwhelmingly positive sentiment towards The Darville Company's customer service and quality of workmanship. Several customers noted instances of:Promptness and Reliability: Reviewers frequently praised The Darville Company for its timely responses. For example, in multiple accounts, technicians arrived as promised, often sooner than expected, which is a s... Read more

The majority of the reviews highlight an overwhelmingly positive sentiment towards The Darville Company's customer service and quality of workmanship. Several customers noted instances of:Promptness and Reliability: Reviewers frequently praised The Darville Company for its timely responses. For example, in multiple accounts, technicians arrived as promised, often sooner than expected, which is a significant improvement over competitors who failed to show up.Professionalism and Competency: The technicians, including Logan, Candice, Vincent, Sean, and Alan, were described as knowledgeable, polite, and hardworking. Customers felt reassured by their expertise and appreciated their ability to communicate issues clearly, offering insights not just about repairs but also about broader plumbing concerns.Customer Support: Sharmin's support was particularly noted for being friendly and professional, contributing to a seamless scheduling process and timely follow-ups. Many reviews indicated appreciation for her role in managing interactions with customers effectively.Quality of Work: The workmanship received positive remarks, with customers feeling that repairs were done correctly the first time and in a clean manner. Many expressed satisfaction with the results, feeling that the price paid was justified based on the service quality. Nonetheless, there is a significant departure in sentiment with one negative experience that outlined issues with past work that was perceived as faulty. This reviewer expressed significant frustration regarding communication failures and alleged inappropriate conduct concerning financial matters, which raises concerns about The Darville Company Read less