The AC Hero and Plumbing Solutions

The reviews reflect a polarized sentiment towards The AC Hero and Plumbing Solutions, with a substantial number of customers expressing deep frustration and dissatisfaction. The recurring themes in the negative feedback include:Lack of Communication and Accountability: Many reviewers reported poor communication practices from the company. They described experiences where technicians did not follow... Read more

The reviews reflect a polarized sentiment towards The AC Hero and Plumbing Solutions, with a substantial number of customers expressing deep frustration and dissatisfaction. The recurring themes in the negative feedback include:Lack of Communication and Accountability: Many reviewers reported poor communication practices from the company. They described experiences where technicians did not follow through on promises, appointment confirmations, or clear explanations regarding service and charges, leading to customer frustration.Hidden Fees and Overcharging: Several customers expressed concerns about unexpected high charges for service calls, diagnostics, and repairs. Many claimed that they were misled regarding the costs and that the company did not honor initial quotes, leading them to feel exploited financially.Inadequate Service and Poor Quality Work: A significant number of reviews emphasized instances where the service provided did not meet expectations or was not completed satisfactorily. Customers reported instances of unresolved issues after multiple service calls, damage caused by improper installations, and an overall lack of professionalism in some technicians Read less