Soltherma

This single review documents severe failures across professionalism, project completion, and technical competence. The technician (Kristo) exhibited disrespectful and condescending behavior, made multiple scheduling failures (4 no-shows/cancellations), failed to properly diagnose the water heater issue, performed unexplained work (thermostat replacement when none was needed), and left without a re... Read more

This single review documents severe failures across professionalism, project completion, and technical competence. The technician (Kristo) exhibited disrespectful and condescending behavior, made multiple scheduling failures (4 no-shows/cancellations), failed to properly diagnose the water heater issue, performed unexplained work (thermostat replacement when none was needed), and left without a receipt. The core problem—insufficient hot water—remained unresolved, requiring the customer to hire another provider. The review is detailed, specific, and internally consistent, suggesting authenticity rather than fabrication. Read less