Overview of Company Customer Sentiment Analysis in January
Oscar Deaton Plumbing showcases a mix of sentiments among its recent reviews. Many customers appreciate the professionalism, courtesy, and focus on providing reasonable solutions rather than upselling unnecessary repairs. Positive feedback highlights their responsiveness, helpfulness, and affordability, describing their staff as professional and skilled. However, there are significant concerns reg... Read more
Oscar Deaton Plumbing showcases a mix of sentiments among its recent reviews. Many customers appreciate the professionalism, courtesy, and focus on providing reasonable solutions rather than upselling unnecessary repairs. Positive feedback highlights their responsiveness, helpfulness, and affordability, describing their staff as professional and skilled. However, there are significant concerns regarding pricing transparency and communication, with several reviewers expressing dissatisfaction over unexpected costs and perceived attempts to upsell or take advantage of customers, especially seniors. Some reviews reflect a highly negative experience, claiming that the company has tried to exploit customers Read less