Matrix Plumbing

Matrix Plumbing shows strong professionalism and technical expertise with many customers praising punctuality, communication, and knowledgeable technicians. However, the company is significantly hampered by serious project completion and follow-through issues, with numerous reports of no-shows, missed appointments, unresolved problems, and poor callback responsiveness. Pricing is generally viewed ... Read more

Matrix Plumbing shows strong professionalism and technical expertise with many customers praising punctuality, communication, and knowledgeable technicians. However, the company is significantly hampered by serious project completion and follow-through issues, with numerous reports of no-shows, missed appointments, unresolved problems, and poor callback responsiveness. Pricing is generally viewed as fair when work is completed, but several customers report being charged for incomplete or incorrect work. The stark contrast between highly positive recent reviews (2024-2025) and numerous negative reviews spanning 2015-2022 suggests either significant operational changes or potential review authenticity concerns. Read less