Smith & Sons

Smith & Sons has garnered a mixed range of reviews over the past month, showcasing both commendable service experiences and notable dissatisfaction. Customers have expressed high praise for the professionalism, courteousness, and knowledge of their staff, particularly emphasizing the efficiency and reliability of their plumbers in emergency situations. However, serious concerns were raised regardi... Read more

Smith & Sons has garnered a mixed range of reviews over the past month, showcasing both commendable service experiences and notable dissatisfaction. Customers have expressed high praise for the professionalism, courteousness, and knowledge of their staff, particularly emphasizing the efficiency and reliability of their plumbers in emergency situations. However, serious concerns were raised regarding customer service interactions, particularly with scheduling issues and perceived dishonesty in plumbing assessments from some employees, which led to disappointment. Overall, while many customers report positive experiences and intentions to return, contrasting experiences highlight the need for improvement in consistency and transparency in service delivery. Read less