Mr. Rooter Plumbing of New Braunfels

The collected reviews provide a comprehensive view of Mr. Rooter Plumbing's performance over the last month. Positive sentiments are widely expressed in relation to punctuality and professionalism. Customers often mention the friendly demeanor of the staff, which contributes to a reassuring experience during potentially stressful plumbing emergencies. Many reviewers commend the team's effectiven... Read more

The collected reviews provide a comprehensive view of Mr. Rooter Plumbing's performance over the last month. Positive sentiments are widely expressed in relation to punctuality and professionalism. Customers often mention the friendly demeanor of the staff, which contributes to a reassuring experience during potentially stressful plumbing emergencies. Many reviewers commend the team's effectiveness in solving a variety of plumbing issues, including installations and repairs, noting that these tasks were completed quickly and efficiently. Specific employees, such as Josh and Andrew, received individual accolades for their thorough service and personable interactions, suggesting that personal connections might enhance customer satisfaction. On the flip side, there are notable concerns regarding reliability in communication and transparency. A few customers reported delays in quotes and responses, which detracted from their overall experience, indicating that not all interactions were as seamless as others. While service quality was often described as high, the pricing was mentioned as a downside by some reviewers, who felt that charges could be on the higher side relative to the market. Moreover, recurring themes include the company's ability to provide quick service, especially during critical times, which has led to many recommending Mr. Rooter for plumbing solutions. The overall sentiment is heavily inclined toward satisfaction, with several reviewers asserting their loyalty and intent to utilize the company's services again in the future. Read less