Hernandez All Around Handyman

The review reveals several critical aspects of the customer's experience:Quality of Service: The primary complaint centers around the installation of the pressure regulator valve, which was poorly executed, leading to a major malfunction. The reviewer anticipated a secure and lasting fix, especially given the relatively new age of their house, which adds to their frustration.Response to Issues: Th... Read more

The review reveals several critical aspects of the customer's experience:Quality of Service: The primary complaint centers around the installation of the pressure regulator valve, which was poorly executed, leading to a major malfunction. The reviewer anticipated a secure and lasting fix, especially given the relatively new age of their house, which adds to their frustration.Response to Issues: The reviewer found Mr. Hernandez's response to be inadequate. Instead of taking responsibility for the failed installation, the handyman shifted blame to external factors like the condition of the pipes. This behavior reflects a lack of accountability that often exacerbates customer dissatisfaction.Customer Experience During Crisis: The urgency of having to call an emergency plumber indicates a severe impact on the reviewer Read less