A1 Tri County Plumbing

Reviews for A1 Tri County Plumbing highlight a diverse range of customer sentiments, showcasing both strong praises and severe criticisms. Common themes and findings can be categorized as follows:Response Time: Many customers mentioned that the company was quick to respond to service requests, especially during emergencies, such as flooding scenarios and urgent repairs. This indicates a strength i... Read more

Reviews for A1 Tri County Plumbing highlight a diverse range of customer sentiments, showcasing both strong praises and severe criticisms. Common themes and findings can be categorized as follows:Response Time: Many customers mentioned that the company was quick to respond to service requests, especially during emergencies, such as flooding scenarios and urgent repairs. This indicates a strength in their service reliability during critical situations.Professionalism and Communication: A notable number of reviews criticized the professionalism of the technicians and suggested a lack of effective communication regarding service charges. Customers expressed frustration with undisclosed fees, specifically trip charges and hourly rates, leading to feelings of distrust. The billing practices were seen as opaque, with some customers alleging extortion-like behavior when threatened with liens for unpaid fees related to poorly communicated costs.Quality of Work: While some customers felt that their plumbing issues were handled well, others were less satisfied, indicating that the quality of service was inconsistent. Complaints about technicians being condescending and dismissive also emerged, causing customers to feel undervalued and unheard when detailing their issues.Customer Recovery Attempts: In a few instances, the owner Read less