Midtown Plumbing Co

Analyzing the feedback from customers over the last month reveals a complex picture of Midtown Plumbing Co. Many reviewers express positive sentiments related to specific technicians who exhibit professionalism and efficiency. For instance, reviewers noted that staff members like Stephen and AJ completed their tasks promptly and were thorough in their work. Customers appreciated technicians' effor... Read more

Analyzing the feedback from customers over the last month reveals a complex picture of Midtown Plumbing Co. Many reviewers express positive sentiments related to specific technicians who exhibit professionalism and efficiency. For instance, reviewers noted that staff members like Stephen and AJ completed their tasks promptly and were thorough in their work. Customers appreciated technicians' efforts in providing useful tips and performing additional tasks, such as mold spraying, without additional charge. Moreover, prompt responses, particularly during emergencies, have also been positively highlighted. Conversely, an alarming portion of the reviews raised significant concerns regarding the company's overall reliability and professionalism. Several customers reported negative experiences where promised work was either incomplete or poorly executed, leading to additional costs and prolonged issues. Instances of rude behavior by staff, particularly from the owner, and claims of threatening tactics regarding payment revealed a troubling aspect of customer service. One customer Read less