D&D Plumbing, Heating, and Air Conditioning

The reviews for D&D Plumbing, Heating, and Air Conditioning reveal a dichotomy of experiences. On one side, numerous customers expressed satisfaction with the prompt response times, knowledgeable staff, and quality of work. Specific technicians such as Jose Arizpe, Jesus Leyva, and Mike Perez received commendations for their expertise and professionalism. Many reviewers acknowledged that technicia... Read more

The reviews for D&D Plumbing, Heating, and Air Conditioning reveal a dichotomy of experiences. On one side, numerous customers expressed satisfaction with the prompt response times, knowledgeable staff, and quality of work. Specific technicians such as Jose Arizpe, Jesus Leyva, and Mike Perez received commendations for their expertise and professionalism. Many reviewers acknowledged that technicians were friendly, informative, and timely, which contributed positively to their overall experience. Additionally, several users appreciated the company's reasonable pricing compared to competitors, suggesting that D&D can offer good value for certain jobs. Conversely, a substantial number of reviews reported dissatisfaction with pricing transparency and billing practices. Several customers felt that they had been overcharged or presented with unexpected fees, particularly in cases where the final bill exceeded initial estimates without clear communication. There are notable instances where reviewers felt misled about the necessity of extensive work, only to have their plumbing issues resolved inexpensively by other service providers. Furthermore, some customers complained about inadequate follow-up service and delayed responses to fix problems caused during previous repairs. In essence, while D&D Plumbing, Heating, and Air Conditioning is appreciated by many for their effective service and helpful staff, persistent complaints about pricing issues and customer service illustrate a significant area of concern that needs to be addressed to improve overall customer satisfaction. Read less