Action Air Plumbing Company

This contractor has a deeply polarized review profile: two positive reviews praise responsiveness, politeness, and fair pricing, while two strongly negative reviews describe failed repairs, deceptive billing practices, rude staff, and work left incomplete or botched. The negative reviews are particularly damaging to the project completion and pricing dimensions, with one reviewer alleging fraudule... Read more

This contractor has a deeply polarized review profile: two positive reviews praise responsiveness, politeness, and fair pricing, while two strongly negative reviews describe failed repairs, deceptive billing practices, rude staff, and work left incomplete or botched. The negative reviews are particularly damaging to the project completion and pricing dimensions, with one reviewer alleging fraudulent charges and another describing being left without heat for days after a failed repair. Professionalism scores are dragged down significantly by reports of a rude phone representative, an unavailable owner, and dismissive responses to legitimate complaints. The two most positive reviews involve individual technicians (Terry and Sam) performing well, suggesting inconsistency at the company level rather than uniform quality. Read less