Stellar Plumbing Services

Positive Experiences: Multiple reviewers highlighted speedy service, with technicians arriving promptly and resolving issues efficiently. Customers mention being impressed by the knowledge and professionalism of staff, particularly Billy, who was noted for his willingness to address multiple plumbing concerns and provide valuable advice beyond the immediate job.Negative Experiences with Home Warra... Read more

Positive Experiences: Multiple reviewers highlighted speedy service, with technicians arriving promptly and resolving issues efficiently. Customers mention being impressed by the knowledge and professionalism of staff, particularly Billy, who was noted for his willingness to address multiple plumbing concerns and provide valuable advice beyond the immediate job.Negative Experiences with Home Warranty Referrals: Several reviews criticize the service provided through the American Home Shield referral, where customers reported dissatisfaction with the lack of effective troubleshooting and perceived attempts to sell unnecessary repairs. The theme of poor communication and inadequate technical preparation was prevalent in these critiques.Reliability and Professionalism: Positive feedback consistently commended the reliability and professionalism of the staff. Customers articulated satisfaction with the clean and tidy work left behind by technicians and appreciated the professionalism displayed.Communications Issues: While many customers praised timely responses, there are reviews that mention poor communication, especially relating to follow-up actions and dependability in attending to scheduled appointments or inquiries.Value for Money: Positive reviews often reflect on the value and affordability of services provided by Stellar Plumbing, indicating that many customers feel they received fair treatment according to the price paid. Overall, while Stellar Plumbing Services boasts a loyal client base that recognizes its focus on customer satisfaction, the presence of several negative experiences linked to home warranty referrals suggests areas for improvement in technician training and service consistency. Read less