Mrrooter Plumbing

The review reflects strong dissatisfaction rooted in several key areas: communication, professionalism, and value for money. The customer reported that the plumbing job was only partially completed, which forms the crux of their frustration. Their expectation of receiving a comprehensive service was unmet, with the project left unfinished despite an agreement on what needed to be done. Additiona... Read more

The review reflects strong dissatisfaction rooted in several key areas: communication, professionalism, and value for money. The customer reported that the plumbing job was only partially completed, which forms the crux of their frustration. Their expectation of receiving a comprehensive service was unmet, with the project left unfinished despite an agreement on what needed to be done. Additionally, the pricing highlighted in the review prompts criticism of transparency and fairness in billing practices, as the customer feels they were overcharged significantly for the materials and service. This suggests a potential issue with the company's pricing structure or its communication regarding costs with clients. The sentiment observed closely aligns with feelings of vulnerability, particularly from the perspective of an elderly customer who felt taken advantage of. Terms like "rip off" and "gouging" reveal a deep sense of discontent and mistrust in the company Read less