Jackey Lackey Septic Service

The feedback for Jackey Lackey Septic Service reveals two primary sentiments: frustration from earlier service shortcomings and appreciation for subsequent effective assistance.Frustration with Initial Service: One customer recounted their experience of having only one of three tanks cleaned, leading to significant issues soon after with sewage backup, which necessitated additional work from anoth... Read more

The feedback for Jackey Lackey Septic Service reveals two primary sentiments: frustration from earlier service shortcomings and appreciation for subsequent effective assistance.Frustration with Initial Service: One customer recounted their experience of having only one of three tanks cleaned, leading to significant issues soon after with sewage backup, which necessitated additional work from another company. This customer's experience highlights a perceived lack of thoroughness and accountability during the initial service, causing them to incur extra costs.Positive Response to Resolution and Service: In contrast, many reviews speak highly of the follow-up assistance and the professionalism encountered during service interactions. Customers appreciated the courtesy and efficiency of the team, with positive remarks about their responsiveness and willingness to answer questions, even before the job was completed.Technical Competence: Customers consistently noted the expertise of the staff, particularly in resolving issues related to the septic system. A customer reported that the young technician was knowledgeable and did a commendable job, reinforcing the perception of competent service.Recommendation and Loyalty: Despite some initial dissatisfaction, several reviewers express a commitment to use Jackey Lackey for future septic needs. This blend of frustration over an occasional lapse in service quality coupled with appreciation for effective resolution efforts indicates that many customers hold a favorable view of the company overall and see value in its services.Customer Service: The reviews highlighted the staff Read less