DJ Plumbing & Backhoe Service

The reviewer had an initial challenge in finding a responsive plumbing service and noted that DJ Plumbing stood out amidst other companies. Key aspects that contributed to the positive sentiment include the friendly demeanor of the administrator and her knowledgeability, which cultivated a sense of professionalism and reliability. The reviewer specifically mentioned the transparency regarding pote... Read more

The reviewer had an initial challenge in finding a responsive plumbing service and noted that DJ Plumbing stood out amidst other companies. Key aspects that contributed to the positive sentiment include the friendly demeanor of the administrator and her knowledgeability, which cultivated a sense of professionalism and reliability. The reviewer specifically mentioned the transparency regarding potential additional repairs and parts, indicating that DJ Plumbing does not engage in hidden fees, which is often a point of contention in the industry. Despite the quotes being on the higher side compared to some other estimates, the thorough groundwork laid by the company instilled greater confidence in the service's potential value. The reviewer expressed intention to provide further updates post-service, reflecting optimism and a willingness to continue the relationship with DJ Plumbing. Overall, the reviews suggest that the company emphasizes clear communication, upfront pricing, and strong customer support, leading to a satisfactory initial customer experience. Read less