Pat Patterson Plumbing

The reviews indicate a strong appreciation for Pat Patterson Plumbing's service quality, highlighting multiple key attributes. Customers have lauded the professionals for their skill in performing technical plumbing tasks, particularly in challenging situations. For example, one reviewer praised the installation of pex through the attic to avoid costly flooring repairs, reflecting the company's ab... Read more

The reviews indicate a strong appreciation for Pat Patterson Plumbing's service quality, highlighting multiple key attributes. Customers have lauded the professionals for their skill in performing technical plumbing tasks, particularly in challenging situations. For example, one reviewer praised the installation of pex through the attic to avoid costly flooring repairs, reflecting the company's ability to find practical and cost-effective solutions. Respect and kindness were common themes, with specific praise given to the courteous behavior of the plumbers. This type of interpersonal professionalism is significant in the service industry, as it helps in building trust and a sense of reliability among customers. Timing and responsiveness are also highlighted positively, with one customer mentioning that the company managed to send someone out sooner than expected despite being busy. This aspect of customer service enhances overall satisfaction, indicating that Pat Patterson Plumbing values customer needs and strives to meet them promptly. Furthermore, the reviews unanimously agree that the work performed was thorough, and customers expressed confidence in the durability of the repairs. There are no mentions of complaints or rework needed post-service, suggesting a high level of workmanship and reliability. In summary, Pat Patterson Plumbing has garnered favorable reviews for its professionalism, efficiency, and customer-centric approach, with particular success in finding innovative solutions to plumbing challenges that preserve customer property and reduce costs. Read less