Overview of Company Customer Sentiment Analysis in January
The reviews for Lowery indicate a predominantly negative sentiment, characterized by dissatisfaction with service quality, workmanship, and pricing. Many customers express frustration over poor communication, along with a lack of accountability regarding warranty issues and repair services. While a few reviews highlight positive experiences with specific employees and successful problem-solving, t... Read more
The reviews for Lowery indicate a predominantly negative sentiment, characterized by dissatisfaction with service quality, workmanship, and pricing. Many customers express frustration over poor communication, along with a lack of accountability regarding warranty issues and repair services. While a few reviews highlight positive experiences with specific employees and successful problem-solving, they are overshadowed by complaints about overpricing, repeated service calls for inadequate repairs, and significant delays in responding to customer needs. The recurring theme of feeling misled or taken advantage of has culminated in a strong reluctance to recommend Lowery for plumbing services. Read less