Gibson Plumbing, Heating & Air Conditioning

The recent reviews for Gibson Plumbing, Heating & Air Conditioning reflect a mixed sentiment towards the company, highlighting significant dissatisfaction mainly directed at the owner. Several customers praised the skilled crew and their hard work but raised serious concerns about the owner's behavior and management practices. This includes incompetence in quoting jobs, lack of communication, misl... Read more

The recent reviews for Gibson Plumbing, Heating & Air Conditioning reflect a mixed sentiment towards the company, highlighting significant dissatisfaction mainly directed at the owner. Several customers praised the skilled crew and their hard work but raised serious concerns about the owner's behavior and management practices. This includes incompetence in quoting jobs, lack of communication, misleading information about staff training, and poor customer service. While some customers reported positive experiences with specific employees, the overall sentiment indicates a notable lack of trust and frustration regarding the owner's ethics and management style. The dissatisfaction with communication and follow-up processes further exacerbates customer concerns, leading to an overall negative impression of the company's reliability. Read less