Dwayne Payne Plumbing Company

The predominant sentiment in the reviews is overwhelmingly negative, reflecting a profound dissatisfaction with Dwayne Payne Plumbing Company's service, particularly in high-pressure situations such as A/C failures during extreme heat.Quality of Service: Customers have expressed discontent with the quality of work done by technicians, citing insufficient troubleshooting and neglect of specific req... Read more

The predominant sentiment in the reviews is overwhelmingly negative, reflecting a profound dissatisfaction with Dwayne Payne Plumbing Company's service, particularly in high-pressure situations such as A/C failures during extreme heat.Quality of Service: Customers have expressed discontent with the quality of work done by technicians, citing insufficient troubleshooting and neglect of specific requests. The reviewer in this instance felt that the technician spent a minimal amount of time on the job yet returned less effective service.Communication Issues: There is a notable lack of communication from the company, especially during urgent calls for help. The reviewer mentions repeated attempts to reach out for assistance with no callbacks or follow-ups, which fosters a sense of abandonment and neglect.Response Times: The company Read less