Duncan Heating & Air Conditioning, Inc. & Plumbing

Duncan Heating and Air demonstrates strong professionalism and project completion capabilities, with consistently rapid response times, courteous technicians, and reliable follow-through on repairs. Technical expertise is evident across HVAC and plumbing services, with technicians showing diagnostic skill and problem-solving ability. However, pricing presents a significant concern: while many revi... Read more

Duncan Heating and Air demonstrates strong professionalism and project completion capabilities, with consistently rapid response times, courteous technicians, and reliable follow-through on repairs. Technical expertise is evident across HVAC and plumbing services, with technicians showing diagnostic skill and problem-solving ability. However, pricing presents a significant concern: while many reviews praise fair pricing and value, several detailed complaints reveal questionable billing practices, including charging for travel time not disclosed upfront, inflated service call fees, and parts marked up significantly above market cost. The company's integrity is undermined by these pricing inconsistencies and communication failures around cost structures. Read less