Blue Sky Plumbing

Positive Experiences: - Numerous reviewers commend Blue Sky Plumbing for its skilled technicians and genuine customer service. Specific mentions of technicians such as Danny and Tyler receiving praise for their professionalism and thoroughness are common. Customers particularly appreciated that technicians often go beyond just fixing the problem by providing valuable insights and reusing existi... Read more

Positive Experiences: - Numerous reviewers commend Blue Sky Plumbing for its skilled technicians and genuine customer service. Specific mentions of technicians such as Danny and Tyler receiving praise for their professionalism and thoroughness are common. Customers particularly appreciated that technicians often go beyond just fixing the problem by providing valuable insights and reusing existing parts to keep costs down. - The office staff is frequently described as polite, helpful, and accommodating, showcasing strong customer service skills, which contribute to a positive overall impression of the company.Communication and Timeliness: - For many customers, the scheduling process is noted as a highlight, citing how the company is flexible and considerate of customer timelines. Some reviews point out that technicians often arrive on time, or even early, which adds to the positive sentiment. - However, there are contrasting reviews where customers experience significant delays without proper communication. Instances of no-shows or last-minute changes have generated frustration among some clients, detracting from their overall sentiment.Service Quality and Pricing Concerns: - Service quality generally receives high praise, with positive feedback on emergency responsiveness and the thoroughness of repairs. However, a subset of customers express dissatisfaction related to price transparency and perceived overcharging. - Reviews detailing specific jobs that cost more than expected highlight a lack of clarity in billing practices. Customers felt blindsided by final costs that they believed to be excessive for the work carried out, which has spurred negative sentiments and led to vows of not returning to the business.Inconsistency of Experience: - The dual nature of customer experiences Read less