B & R Plumbing & Mechanical

The reviews for B & R Plumbing & Mechanical depict a complex sentiment landscape, with a mix of positive and negative experiences. Many customers praise the competence and helpfulness of the technicians, particularly AJ and Ricky, noting their professionalism and commitment to resolving issues. Long-term customers express strong loyalty to the company due to past satisfactory experiences. However,... Read more

The reviews for B & R Plumbing & Mechanical depict a complex sentiment landscape, with a mix of positive and negative experiences. Many customers praise the competence and helpfulness of the technicians, particularly AJ and Ricky, noting their professionalism and commitment to resolving issues. Long-term customers express strong loyalty to the company due to past satisfactory experiences. However, there are significant complaints regarding customer service, particularly interactions with the phone staff and some technicians, which have been described as rude, dismissive, and unprofessional. The inconsistency in service quality and the negative interactions detract from the overall customer satisfaction. While there are commendable aspects to B & R Read less