Air Temp Heating Air Conditioning & Plumbing

The review reflects a deep dissatisfaction with the service provided by Air Temp Heating Air Conditioning & Plumbing. Key points of concern include: - Unpreparedness: The technician arrived without the necessary tools or solutions to address the clogged service issue, which suggests a lack of professionalism and inadequate service protocol. - Unprofessional Behavior: The use of profanity by th... Read more

The review reflects a deep dissatisfaction with the service provided by Air Temp Heating Air Conditioning & Plumbing. Key points of concern include: - Unpreparedness: The technician arrived without the necessary tools or solutions to address the clogged service issue, which suggests a lack of professionalism and inadequate service protocol. - Unprofessional Behavior: The use of profanity by the technician during the interaction indicates a serious lapse in customer service standards. This kind of behavior is alarming and diminishes trust in the company's ability to provide quality service. - Lack of Resolution: The review highlights that the technician did not resolve the original issue of the clogged pipes and opted instead to return another day at an additional cost. This suggests a possible miscommunication regarding service expectations and pricing. - Aggressive Conduct: The technician's threatening demeanor, including a suggestion to contact code enforcement and attempts to slam the door, reflects poorly on the company Read less