The review reflects a negative sentiment towards ServiceProz, primarily due to perceived high pricing and inadequate service guarantee. The customer expresses dissatisfaction with the company's handling of a recurring issue, particularly the lack of assurance for the work performed.
The review indicates a significant discontent with ServiceProz's billing practices, especially the high hourly rate of $350, which the customer feels is excessive. Additionally, the customer is frustrated by the fact that the same drain issue occurred within a week, leading to questions about the quality and reliability of the service provided. The absence of a guarantee for the work done further ... Read more
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