Doctor Cool & Professor Heat

2.3 /5 (49 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The sentiment towards Doctor Cool & Professor Heat reflects a deep divide among customers, with significant frustration stemming from perceived overcharging, aggressive sales tactics, and questionable service practices. While there are instances of positive experiences highlighting professional service and timely assistance, the prevailing theme across reviews points to high costs, lack of transpa... Read more

Services Offered Verified by Business

Electric inspection
HVAC installation or replacement
HVAC system repair
Plumbing inspection

Business Details

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Workman Score

  • Price-friendly
    40%
  • Professionalism
    60%
  • Experience
    70%
  • Completion
    50%

Overview of Company Customer Sentiment Analysis in January

Customer reviews depict Doctor Cool & Professor Heat as a company that struggles with consistency in service and pricing transparency. Many customers express frustration with the pricing of services, feeling that costs were significantly inflated compared to industry standards. For example, several reviewers specifically mention being quoted exorbitant amounts for repairs and parts

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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