Adair Plumbing

Adair Plumbing presents a deeply mixed picture across its review history. Professionalism scores are dragged down significantly by multiple explicit accounts of rude, dismissive, or high-pressure technician behavior, including one technician who told a recently hospitalized customer he had no patience for her, and an owner who insulted a customer for 45 minutes during a dispute meeting. Pricing is... Read more

Adair Plumbing presents a deeply mixed picture across its review history. Professionalism scores are dragged down significantly by multiple explicit accounts of rude, dismissive, or high-pressure technician behavior, including one technician who told a recently hospitalized customer he had no patience for her, and an owner who insulted a customer for 45 minutes during a dispute meeting. Pricing is the weakest dimension, with multiple reviewers describing extremely inflated quotes, an inability to provide price breakdowns, refusal to share warranty documentation before purchase, and allegations of deceptive sales tactics. Project completion is moderate — several reviews confirm work was finished on time and correctly, but there are serious counterexamples including a gas line installed out of code and a solar installation begun without a signed contract. Experience scores are similarly split, with a Phoenix building inspector praising the quality of Adair installations on one hand, and a gas code violation and mediocre product quality cited on the other. Read less