Patriot Plumbing Service

The reviews for Patriot Plumbing Service indicate a strong customer satisfaction, primarily focusing on the professionalism and efficiency of their technicians. Multiple customers note timely arrivals, polite introductions, and the clean appearance of the team. The attention to detail, such as wearing shoe coverings to protect the client's home, is also appreciated. Notably, reviewers frequently ... Read more

The reviews for Patriot Plumbing Service indicate a strong customer satisfaction, primarily focusing on the professionalism and efficiency of their technicians. Multiple customers note timely arrivals, polite introductions, and the clean appearance of the team. The attention to detail, such as wearing shoe coverings to protect the client's home, is also appreciated. Notably, reviewers frequently mention successful and quick resolution of their plumbing issues, with some stating that repairs were completed in an impressively short timeframe. This efficiency, coupled with the high-quality work, has led to repeat business from some customers, highlighting reliability as a strong point for Patriot Plumbing. Scheduling practices received praise, with a specific mention of the ease of appointment bookings and effective communication, including text confirmations and pre-arrival notifications. This has been instrumental in creating a positive customer experience, especially for clients who are new to hiring plumbing services. On the flip side, there are critiques around the company's availability for estimates, particularly when they appear too busy to accept new jobs. This could reflect on their capacity management during high demand periods, which might raise questions for potential customers needing timely assistance. Nevertheless, the overall impression of customer service, coupled with positive handling of urgent plumbing situations, suggests that customers feel valued and well cared for by Patriot Plumbing Service. The combination of quality work and excellent service has led to strong customer loyalty and high recommendations. Read less