Ferguson and Sons Services

3.0 /5 (2 Reviews Analyzed)
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Overview of Company Customer Sentiment Analysis in January

The reviews for Ferguson and Sons Services present a predominantly negative sentiment, rooted in dissatisfaction with the plumbing services provided. Many customers cited ineffectiveness in resolving issues, perceived upselling tactics, and unsatisfactory customer service experiences. The company seems to demonstrate competency in certain areas, such as punctuality and professionalism during speci... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

Workman Score

  • Price-friendly
    40%
  • Professionalism
    60%
  • Experience
    50%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

The reviews reveal a stark contrast in customer experiences with Ferguson and Sons Services. A major sentiment expressed is discontent based on a failed attempt to resolve plumbing issues effectively. In particular, one customer recounted an ongoing problem with slow hot water and highlighted the technician

Wise Workman Reviews

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    ⭐Price-Friendly
    💰Professionalism:
    ✅Experience
    🛠️Project
    Completion

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