Daugherty Plumbing

The reviews for Daugherty Plumbing reveal a predominantly negative sentiment with a few positive exceptions. A recurring theme is the company's unreliability in terms of punctuality and communication; multiple customers reported no-shows for scheduled appointments and difficulties reaching the company by phone. The frustrations of waiting days for repairs that ultimately did not happen are echoed ... Read more

The reviews for Daugherty Plumbing reveal a predominantly negative sentiment with a few positive exceptions. A recurring theme is the company's unreliability in terms of punctuality and communication; multiple customers reported no-shows for scheduled appointments and difficulties reaching the company by phone. The frustrations of waiting days for repairs that ultimately did not happen are echoed across many reviews, highlighting what many see as a lack of respect for the customers' time. Communication issues stand out significantly, with customers expressing disappointment over the failure to respond to calls and messages. Some noted that after their initial consultations, follow-ups were non-existent, leaving many feeling abandoned and disheartened. The experiences shared imply systemic internal issues in managing customer relations and scheduling. The quality of work is another critical aspect featured in the feedback. While some technicians were mentioned positively, others left customers with unresolved issues, further exacerbating their discontent. For instance, complaints arose over technicians who failed to adequately evaluate and fix plumbing concerns, leading to repeated service calls. Reviews indicated that several customers felt they received inadequate service that did not justify the costs incurred, contributing to feelings of being overcharged or ripped off. Inconsistent experiences within the same company were noted, suggesting that while some employees may perform admirably, the overall service standard is inconsistent and could heavily depend on the individual technician assigned. This inconsistency points to the potential for significant disparities in service quality across Daugherty's operations. Moreover, a segment of reviewers highlighted serious concerns about the company's integrity, with allegations of dishonesty regarding service charges and the execution of repairs. Incidents of damage to property during service and subsequent refusal to take responsibility were reported, further tarnishing the company Read less