Tempo Air

Tempo Air demonstrates strong professionalism and technical expertise, with many customers praising technicians like Randy Newkirk for courtesy, thoroughness, and knowledge. However, the company is significantly undermined by persistent pricing concerns—customers report inflated charges, hidden fees, and aggressive upselling tactics. Project completion issues are notable, with multiple reports o... Read more

Tempo Air demonstrates strong professionalism and technical expertise, with many customers praising technicians like Randy Newkirk for courtesy, thoroughness, and knowledge. However, the company is significantly undermined by persistent pricing concerns—customers report inflated charges, hidden fees, and aggressive upselling tactics. Project completion issues are notable, with multiple reports of delayed scheduling, missed appointments, multiple technician visits to resolve single issues, and poor follow-up on warranty claims. While individual technicians often perform well, systemic problems in scheduling, communication, and management responsiveness create a pattern of customer frustration that offsets technical competence. Read less