RC Pros Plumbing

The review set paints a deeply mixed but predominantly negative picture of this contractor. While one 5-star review praised professionalism, status updates, and bonus work at no charge, the remaining reviews describe serious failures across nearly every dimension. Professionalism is heavily dragged down by poor communication, unresponsive management, use of subcontractors who disappeared after err... Read more

The review set paints a deeply mixed but predominantly negative picture of this contractor. While one 5-star review praised professionalism, status updates, and bonus work at no charge, the remaining reviews describe serious failures across nearly every dimension. Professionalism is heavily dragged down by poor communication, unresponsive management, use of subcontractors who disappeared after errors, and a shocking lack of concern when a child was injured by a shattered shower door. Project completion is the weakest area, with multiple reviews describing unfinished work, repeated failed repairs, scheduling failures, and jobs left in disarray for weeks or months. Experience concerns are significant, with one reviewer noting a recommendation that was not to code, another describing incorrect installations requiring the homeowner to intervene, and a third flagging improperly installed shower components. Pricing receives a moderate score due to one genuinely positive experience with a competitive trenchless sewer quote, offset by complaints about undisclosed charges, billing disputes, and payment leverage used to avoid completing repairs. Read less