Drain Doctor Richardson Plano

This contractor shows significant and consistent problems across multiple dimensions. Two of four reviews describe serious failures in project completion—work that required callbacks and was not properly diagnosed or fixed the first time. Pricing practices are questionable, with evidence of charging for unnecessary work (toilet pull) and refusing to honor stated warranties or credits. Profession... Read more

This contractor shows significant and consistent problems across multiple dimensions. Two of four reviews describe serious failures in project completion—work that required callbacks and was not properly diagnosed or fixed the first time. Pricing practices are questionable, with evidence of charging for unnecessary work (toilet pull) and refusing to honor stated warranties or credits. Professionalism is mixed: while two reviews praise politeness and responsiveness, two others describe dishonesty, refusal to warranty work, and confrontational behavior from ownership. The two positive reviews are substantially older (2013, 2018) while the two negative reviews are more recent (2016, 2020), suggesting a pattern of deterioration. The WW Score reflects serious trust and reliability concerns. Read less