Sword Plumbing

Sword Plumbing shows significant polarization in customer experience. While many reviews praise technical competence, honesty, and timely work completion, a consistent pattern of serious communication failures and unresponsiveness emerges across multiple reviews spanning 2018–2023. Professionalism is undermined by documented instances of missed callbacks, poor responsiveness to existing customer... Read more

Sword Plumbing shows significant polarization in customer experience. While many reviews praise technical competence, honesty, and timely work completion, a consistent pattern of serious communication failures and unresponsiveness emerges across multiple reviews spanning 2018–2023. Professionalism is undermined by documented instances of missed callbacks, poor responsiveness to existing customers, and alleged inappropriate behavior toward disabled customers. Pricing concerns are raised in multiple reviews citing overcharges and inflated labor costs. The company demonstrates strong technical skills when work is completed, but project completion is compromised by communication breakdowns that delay jobs. Read less