Precise Plumbing Service

The reviews present a mixed sentiment, showcasing both stalwart advocacy and strong admonition regarding Precise Plumbing Service's operations. Positive Feedback: - Several reviewers praised the professionalism, knowledge, and response times of the plumbing team, especially valuing David Ceballos and his father for their efficiency and great service. - Reviewers expressed gratitude for the relia... Read more

The reviews present a mixed sentiment, showcasing both stalwart advocacy and strong admonition regarding Precise Plumbing Service's operations. Positive Feedback: - Several reviewers praised the professionalism, knowledge, and response times of the plumbing team, especially valuing David Ceballos and his father for their efficiency and great service. - Reviewers expressed gratitude for the reliability of Precise Plumbing in emergencies and the quality of work provided. Many noted specific instances where the company promptly addressed plumbing issues that other companies failed to resolve, reinforcing a sense of trust and recommending their services without hesitation. - Instances showcasing customer-centric practices included one reviewer noting a fair charge for partial repairs, and another enjoying thorough communication throughout their interactions, contributing positively to the overall sentiment. Negative Feedback: - Numerous reviews pointed to serious criticism regarding pricing practices, with customers feeling they were overcharged for services that were either unnecessary or poorly executed. Some noted experiences where the company seemed to take advantage of less informed clients, particularly elderly individuals looking for basic plumbing assistance. - Multiple reviews cited experiences of unprofessional behavior, particularly regarding follow-up service. Specific comments indicated that technicians neglected to return for promised services, leaving customers in continued distress, especially during holidays. - Complaints about felt deception, such as failing to procure necessary permits while charging clients for them, surfaced as a common theme. These recurring issues raise concerns about transparency and ethics in business practices. The overall sentiment of the reviews highlights the existence of strong polarized opinions about Precise Plumbing Service, suggesting the necessity for the company to address its less favorable interactions and enhance customer service standards to foster more consistently positive reviews. Read less