Jeremy the Plumber

Overall, the sentiment around Jeremy the Plumber appears to be polarized. Many customers commend Jeremy for his professionalism, quick response times, and competitive pricing, especially when compared to other companies. A notable aspect of positive feedback includes the convenience of payment options and the quality of service for smaller jobs, such as emergency repairs and installations. Custome... Read more

Overall, the sentiment around Jeremy the Plumber appears to be polarized. Many customers commend Jeremy for his professionalism, quick response times, and competitive pricing, especially when compared to other companies. A notable aspect of positive feedback includes the convenience of payment options and the quality of service for smaller jobs, such as emergency repairs and installations. Customers frequently describe interactions with Jeremy as friendly and personable. However, several negative reviews highlight serious issues that contrast sharply with the positive experiences. Customers expressed dissatisfaction with what they describe as poor customer service, especially regarding communication and handling of payments. Some reviewers felt pressured to pay more than originally quoted for jobs that were either poorly executed or incomplete. Specific complaints highlight shoddy workmanship, including improper installation of pipes and lack of follow-up after a job was completed. A common thread is the apparent discrepancy in service quality; those who praised Jeremy typically engaged him for smaller, straightforward jobs, whereas complaints arose mostly from larger, more complex projects. Customers experiencing issues reported difficulty in getting Jeromy to respond to their concerns, further exacerbating frustrations and feelings of being ignored. In summary, while Jeremy the Plumber is favored for minor plumbing needs due to promptness and reasonable rates, significant concern exists regarding his ability to manage larger jobs effectively and to maintain communication with clients post-service, which poses reputational risks that could impact future business. Read less