Clog Master Plumbing

The reviews reveal stark contrasts in sentiment towards Clog Master Plumbing, indicating a polarized customer experience.Communication Issues: A recurring theme across multiple reviews is inadequate communication. Several customers reported being hung up on or put on extended hold without resolution. One reviewer expressed disappointment over the company's failure to respond to urgent needs during... Read more

The reviews reveal stark contrasts in sentiment towards Clog Master Plumbing, indicating a polarized customer experience.Communication Issues: A recurring theme across multiple reviews is inadequate communication. Several customers reported being hung up on or put on extended hold without resolution. One reviewer expressed disappointment over the company's failure to respond to urgent needs during a plumbing emergency, culminating in a lost opportunity to engage another service provider.Service Reliability: There is a notable concern regarding the company's reliability. Multiple users described scenarios where appointments were set but not honored, leading to frustration and customer dissatisfaction. This was particularly distressing for one customer who had to deal with an emergency alone, after spending a significant amount on prior services that were not honored.Professionalism and Quality of Work: In contrast to the complaints, some customers spoke highly of the professionalism exhibited by the staff when they did receive service. Reviews praised specific employees for their competence, responsiveness, and respectful demeanor. When service was rendered, the quality of work received accolades, with customers expressing their intent to utilize Clog Master again in the future.Overall Experience: Despite the firm Read less