Capital Care Plumbing

The overall sentiment towards Capital Care Plumbing is decidedly mixed. Customers frequently commend the company for:Professionalism and Expertise: Numerous reviews describe technicians as knowledgeable, friendly, and professional. James and Jared are often highlighted as standout staff members who provide excellent service, whether handling routine repairs or more complex plumbing issues.Timely R... Read more

The overall sentiment towards Capital Care Plumbing is decidedly mixed. Customers frequently commend the company for:Professionalism and Expertise: Numerous reviews describe technicians as knowledgeable, friendly, and professional. James and Jared are often highlighted as standout staff members who provide excellent service, whether handling routine repairs or more complex plumbing issues.Timely Response: Many customers appreciate the promptness of the service, mentioning that technicians arrive on time, sometimes even earlier than expected. Emergency situations are particularly noted where the company showed urgency.Quality of Work: Several reviews echo satisfaction with the quality of repairs and installations, with customers noting that technicians go above and beyond to ensure problems are fully resolved and that future issues are mitigated through proper diagnostics.Customer Care: Positive interactions with customer service representatives and technicians contribute to an overall feeling of being cared for and well-informed, which adds to customer loyalty. However, the reviews also reveal significant grievances, particularly surrounding:Pricing Concerns: A recurring sentiment is that many customers felt the prices charged for services were exorbitant, particularly when compared to competitors. Instances of overcharging Read less