Overview of Company Customer Sentiment Analysis in May
This contractor has a deeply mixed and concerning review profile across only 4 reviews spanning 2016 to 2024. Professionalism is significantly damaged by a 2024 incident in which a prospective customer was threatened and blocked when attempting to inquire about services, and a 2016 complaint about a contractor who stopped returning calls after a dispute — both serious red flags. Pricing is a not... Read more
This contractor has a deeply mixed and concerning review profile across only 4 reviews spanning 2016 to 2024. Professionalism is significantly damaged by a 2024 incident in which a prospective customer was threatened and blocked when attempting to inquire about services, and a 2016 complaint about a contractor who stopped returning calls after a dispute — both serious red flags. Pricing is a notable weak point, with one detailed 2016 review alleging excessive trip charges, 400–500% parts markups, and double-billing for the contractor's own mistake, partially offset by one reviewer praising fair pricing. Project completion is mixed: two positive reviewers report satisfactory outcomes, but the 2016 reviewer describes incomplete follow-through and unresolved billing disputes. Experience scores modestly based on limited positive mentions of quality workmanship, but the small sample size and age of those reviews limit confidence. Read less