Lonnie Bravo Plumbing

Analyzing the reviews reveals a split perspective on Lonnie Bravo Plumbing's services. On the positive side, one customer commended Lonnie for being on time, providing a fair quote, and displaying professionalism throughout the service. This suggests that, at least for some clients, the customer experience can be favorable and dependable. Conversely, the negative review offers a plethora of compl... Read more

Analyzing the reviews reveals a split perspective on Lonnie Bravo Plumbing's services. On the positive side, one customer commended Lonnie for being on time, providing a fair quote, and displaying professionalism throughout the service. This suggests that, at least for some clients, the customer experience can be favorable and dependable. Conversely, the negative review offers a plethora of complaints that starkly contrast with the positive experience. The reviewer reported multiple return visits required due to improper work, issues with leaks from the initial repairs, and an overall lack of thoroughness that left the yard in disarray. Particularly alarming was the mention of water damage caused by unhooked drains, indicating a serious lack of attention to detail. Furthermore, the reviewer expressed dissatisfaction with scheduling, noting missed appointments and late arrivals. The key common finding is the apparent inconsistency in service quality; while some clients may have their needs effectively met, there are significant failures for others, leading to potentially disastrous outcomes. Customer satisfaction seems to hinge not just on initial performance, but also on follow-through and cleanup, which were notably lacking in the negative review. This pattern of mixed feedback suggests that prospective clients may need to exercise caution, weighing the positives against the highlights of potential issues with reliability and thoroughness. Read less