Delta 1 Plumbing

The reviews reveal a considerable level of discontent among customers who interacted with Delta 1 Plumbing in the past month. The most consistent themes on dissatisfaction center around price and perceived dishonesty. Several reviewers noted feeling overcharged for services rendered, with one customer commenting on a 10-fold markup on parts compared to standard prices. Many expressed frustration o... Read more

The reviews reveal a considerable level of discontent among customers who interacted with Delta 1 Plumbing in the past month. The most consistent themes on dissatisfaction center around price and perceived dishonesty. Several reviewers noted feeling overcharged for services rendered, with one customer commenting on a 10-fold markup on parts compared to standard prices. Many expressed frustration over high service fees, often presenting large quotes that seemed excessive compared to the final costs incurred by alternative service providers. In addition to pricing issues, multiple customers highlighted concerns regarding the integrity and professionalism of the service personnel. Instances of what reviewers termed "bait and switch" tactics were emphasized, where initial guarantees were suddenly retracted once the customer had committed, leading to additional costs without prior approval. This created an impression of improper business practices and a lack of transparency that left customers feeling exploited. Professionalism and conduct during service calls also drew criticism. Reviewers reported discomfort with the behavior of the technicians, mentioning that the demeanor of the service personnel made them uneasy and that representatives sometimes appeared unprepared or distracted. While there were positive mentions regarding certain employees and their eagerness to assist, these were tempered by broader concerns about overall service quality. The sentiment is heavily weighted towards a warning to prospective customers, advising them to seek alternative plumbing services to avoid potential financial and emotional distress associated with Delta 1 Plumbing. The culmination of these sentiments underscores a significant gap between customer expectations and actual experiences, calling into question the company's reliability and ethics in service delivery. Read less