Overview of Company Customer Sentiment Analysis in January
Clear Water Plumbing receives a mix of praise and criticism in recent reviews. Customers commend the company's promptness, professionalism, and excellent service quality, particularly highlighting the technician Austin for being knowledgeable, kind, and efficient. Most reviews reflect satisfaction with transparent pricing and value for money. However, there are significant complaints about miscomm... Read more
Clear Water Plumbing receives a mix of praise and criticism in recent reviews. Customers commend the company's promptness, professionalism, and excellent service quality, particularly highlighting the technician Austin for being knowledgeable, kind, and efficient. Most reviews reflect satisfaction with transparent pricing and value for money. However, there are significant complaints about miscommunication, especially regarding quotes, leading to dissatisfaction and claims of "bait and switch" tactics. Customers appreciate the company's willingness to educate them on plumbing issues, showing a dedication to customer care and trustworthiness. Despite occasional hiccups in the quoting process, many reviewers express an eagerness to use Clear Water Plumbing for future plumbing needs. Read less