LGC Plumbing

The sentiment from the collected reviews presents a very negative perception of LGC Plumbing and highlights several key themes:Unprofessional Conduct: Customers consistently describe interactions with the company and its management, particularly the manager Craig, as rude and unprofessional. This perception of poor interpersonal communication appears to be a significant factor in how customers vie... Read more

The sentiment from the collected reviews presents a very negative perception of LGC Plumbing and highlights several key themes:Unprofessional Conduct: Customers consistently describe interactions with the company and its management, particularly the manager Craig, as rude and unprofessional. This perception of poor interpersonal communication appears to be a significant factor in how customers view the overall service experience.High Costs and Ineffective Service: Many customers reported feeling overcharged for services that were ultimately ineffective. Instances of being billed hundreds of dollars for work that did not resolve plumbing issues were common. For example, one customer mentioned being charged $600 for a cleaning that required repeat service shortly thereafter, only to discover that remnants of work done by LGC Plumbing caused further problems.Lack of Integrity: There are complaints about the integrity of the work performed by LGC Plumbing, with customers expressing a lack of trust in the company's practices. One review explicitly stated that customers would need to "prove" that the company was responsible for additional problems caused by their work, highlighting an underlying sense of mistrust and lack of accountability.Comparison with Competitors: The poor performance of LGC Plumbing in resolving issues led many customers to seek out other plumbing services, which they claimed performed the necessary repairs quickly and effectively. This comparison further tarnished LGC's reputation, especially when customers found quicker solutions for less money elsewhere.Customer Service Failures: The reviews collectively expressed disappointment in the overall customer experience, with comments about the company's indifference to customer concerns and struggles with response times and reliability. Overall, the analysis of these reviews paints a clear picture of a company that is facing considerable challenges regarding its customer service, operational competencies, and overall reliability. Customers express a strong recommendation to seek alternatives for plumbing services. Read less