Ace Septic And Plumbing

All three reviews paint a consistently negative picture of this contractor. Professionalism is severely undermined by a failure to communicate delays, a dishonest phone interaction where a staff member appeared to refer to himself in the third person, and a refusal to acknowledge legitimate customer concerns. Pricing is the most damning dimension: two separate reviews describe bait-and-switch tact... Read more

All three reviews paint a consistently negative picture of this contractor. Professionalism is severely undermined by a failure to communicate delays, a dishonest phone interaction where a staff member appeared to refer to himself in the third person, and a refusal to acknowledge legitimate customer concerns. Pricing is the most damning dimension: two separate reviews describe bait-and-switch tactics where quoted prices were dramatically increased on arrival, and one reviewer independently verified they were charged more than double the market rate for septic pumping. Project completion is partially evidenced — one job appears to have been completed but at great additional cost to the customer, while another was abandoned at the customer's request after escalating and suspicious upsell attempts. The one mention of technical knowledge is faintly positive, but it is overshadowed by the surrounding context of distrust and alleged dishonesty. Read less