T&Z All Services

The reviews reflect a generally high level of satisfaction with T&Z All Services, as various customers praised the quality of work, particularly in home repair and handyman services. Specific employees like Brian, Scott, and Frank received commendations for their professionalism and expertise. The responsiveness to customer queries and the ability to provide timely estimates and service options we... Read more

The reviews reflect a generally high level of satisfaction with T&Z All Services, as various customers praised the quality of work, particularly in home repair and handyman services. Specific employees like Brian, Scott, and Frank received commendations for their professionalism and expertise. The responsiveness to customer queries and the ability to provide timely estimates and service options were recurring themes, with several customers reporting prompt communication via phone and online platforms like Yelp. A notable strength highlighted across multiple reviews was the general efficiency of the service, with many customers expressing their satisfaction with completed jobs, whether it was installing shades, repairing drywall, or fixing plumbing issues. Reviewers emphasized the affordability of the pricing structures relative to the quality of work provided, suggesting that many considered the costs reasonable, especially given the positive outcomes. However, there were several negative experiences that warrant attention. A small segment of customers reported issues with communication, specifically concerning appointment scheduling and follow-up, with two distinct cases where appointments were missed or not acknowledged, leading to customer frustration. Additionally, one user expressed outrage at perceived high hourly rates for minimal service provided, suggesting a disconnect in customer expectations versus pricing policy. Overall, while most reviews depict a robust reputation for T&Z All Services with many customers expressing a willingness to return for future projects, the company would benefit from addressing the highlighted concerns regarding communication and scheduling to enhance customer trust and overall satisfaction further. Read less