SND Plumbing

The reviews demonstrate a divided sentiment regarding SND Plumbing, emphasizing customer experiences that range from excellent service by certain plumbers to dissatisfaction with the company's pricing model.Positive Experiences: Several customers highlight their positive interactions with specific technicians like Josh and Steven, praising their efficiency, professionalism, and thorough explanatio... Read more

The reviews demonstrate a divided sentiment regarding SND Plumbing, emphasizing customer experiences that range from excellent service by certain plumbers to dissatisfaction with the company's pricing model.Positive Experiences: Several customers highlight their positive interactions with specific technicians like Josh and Steven, praising their efficiency, professionalism, and thorough explanations of the work performed. Josh, in particular, is lauded for being trustworthy and responsive, which keeps customers returning for assistance. Such comments point to a strong individual commitment to service quality that clients appreciate.Pricing Issues: A common theme in the negative reviews is the perception of overpriced services. Customers expressed shock at the high costs associated with plumbing jobs, feeling that charges do not reflect the time spent or the complexity of the work. The specific mention of flat fees without a breakdown of costs contributed to feelings of being taken advantage of. A customer mentioned a cost of $1,605 for a shower valve replacement, labeling it as exorbitant, particularly in the context of other local quotes, which were significantly less expensive.Transparency Concerns: Reviewers express concerns about the lack of transparency in pricing. They feel that the company seems to utilize a pricing model that is perceived as a Read less