Overview of Company Customer Sentiment Analysis in January
The sentiment surrounding Hobson AC is predominantly negative based on the recent reviews. While there are isolated instances of positive experiences regarding service quality and technician professionalism, these are overshadowed by frequent complaints about high-pressure sales tactics, perceived overcharging, and issues with follow-up service. Many customers reported feeling misled regarding ser... Read more
The sentiment surrounding Hobson AC is predominantly negative based on the recent reviews. While there are isolated instances of positive experiences regarding service quality and technician professionalism, these are overshadowed by frequent complaints about high-pressure sales tactics, perceived overcharging, and issues with follow-up service. Many customers reported feeling misled regarding service plans and pricing, with claims of unnecessary repairs or overpriced parts causing significant frustration. The recurring theme of poor customer service, especially in handling complaints and communication, has contributed to a loss of trust in the company among several reviewers. Overall, a significant number of customers warn potential clients to be cautious and consider alternatives. Read less